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We set up your concierge line and load your properties, lease terms, vendors, and escalation rules. Tenants keep using the number they already know — it just forwards to us.
AI concierge for property managers
Every tenant call, answered.
Easy Living AI answers your tenants' calls and texts around the clock — it triages maintenance, follows up on rent, books showings, and dispatches your vendors. You keep the portfolio; we keep the phone from ringing at 2 a.m.
What it handles
One number your tenants call. One AI that never sleeps.
Your tenants reach a single phone and text line, answered instantly at any hour. The AI resolves what it can, dispatches what it can't, and escalates to you only when a human decision is genuinely needed.
I
Service Requests & Maintenance
The number-one time sink in property management, handled end to end.
- 24/7 Intake & TriageThe AI takes every request by call or text, asks the questions a good manager would, and classifies urgency — a burst pipe is not a squeaky door.
- Vendor DispatchGenuine emergencies go straight to your on-call vendor; routine work is scheduled with your preferred contractors at your rates.
- Tenant UpdatesTenants get automatic status updates from request to resolution — no more “any news on my sink?” calls.
II
Rent & Payments
Polite, persistent, and never awkward — the AI does the following up so you don't have to.
- Rent RemindersFriendly reminders before the due date and prompt follow-up after it, by text and email.
- Payment Questions“Did my payment go through?” and “where do I pay?” answered instantly, with a link to your existing payment portal.
- Late-Rent Follow-UpConsistent, documented delinquency outreach and payment-plan scheduling — firm on the ledger, human in tone.
III
Leasing & Tenant Questions
Every inquiry answered while it's still warm.
- Leasing InquiriesProspects get instant answers about availability, pricing, and requirements — and a showing on the calendar before they call the next listing.
- Lease & Policy QuestionsMove-in dates, pet policies, parking, renewals — answered from your actual lease terms, not guesses.
- Move-In / Move-OutScheduling, checklists, and reminders for both ends of the tenancy.
IV
Owner Visibility
The AI answers the phone; you stay in charge.
- Every Conversation LoggedFull transcripts of every call and text, searchable by unit, tenant, or topic.
- Smart EscalationAnything needing a human decision — a dispute, an exception, a real emergency — reaches you immediately, with context attached.
- Plain ReportingA weekly summary in plain language: what came in, what was resolved, what needs your eyes.
About
Built by property people, run by AI.
Easy Living started in hands-on property management, answering the 11 p.m. maintenance calls ourselves. We built the concierge we always wanted: one that picks up every single time — and knows when to hand the phone to a human.
For small portfolios
Built for self-managing landlords and independent managers of roughly 10 to 500 units — not enterprise software with an AI bolted on.
Your rules, your vendors
The AI works from your lease terms, your vendor list, and your escalation rules. It sounds like your office, because it is.
Humans in the loop
The AI resolves the routine; judgment calls always reach a person. Nothing important happens without you.
How it works
Live in about a week.
The AI answers
Every call and text is picked up instantly, day or night. Maintenance gets triaged, rent gets followed up, questions get answered, showings get booked.
You stay in control
Real decisions escalate to you with full context. Everything else lands in a plain-language weekly summary. Priced per unit, per month — cancel anytime.
Contact
Hear it answer for yourself.
Tell us how many units you manage and what's eating your time, and we'll set up a live demo — the AI answering a real maintenance call. No obligation, no setup fee.
Phone
By appointment